The CRM Built for Watch Dealers
Watch inventory system that manages stock, consignments, repairs and customers — the complete watch inventory management software for independent dealers and retailers.
Watch inventory system that manages stock, consignments, repairs and customers — the complete watch inventory management software for independent dealers and retailers.
Why Choose JCRM
Track sales performance, manage inventory, monitor team targets, and gain real-time insights into your jewellery business — all from one intuitive interface.





Real-time sales tracking with monthly targets and performance metrics
Monitor individual and team achievements against goals
Complete oversight of stock levels across all categories
Build lasting relationships with detailed customer profiles
Jewellery CRM Features
Complete jewellery inventory software with stock tracking, repair management, and consignment workflows built for watch dealers and jewellers.
Track every timepiece in real time. See stock across locations, movements, and status changes the moment they happen.
Streamlined purchase and sale processes with full traceability from acquisition to customer delivery.
Manage consignment agreements, track item status, calculate payouts, and maintain clear ownership records.
Capture repair requests, track progress, send updates, and close jobs with full documentation.
Comprehensive customer records with purchase history, preferences, communications, and lifetime value.
Generate invoices, receipts, and valuations. Store and retrieve documents linked to items and customers.
Define team roles with precise access controls. Ensure every action is attributed and authorised.
Performance dashboards with sales analytics, stock insights, margin reports, and trend visualisation.
Getting Started with Watch Dealer CRM
Upload your existing stock via CSV or enter items manually. We map serial numbers, descriptions, and provenance notes automatically.
Set up your team, define permissions, customise repair stages, and configure consignment terms to match your operations.
Go live with full visibility. Manage sales, consignments, and repairs from one place as your business grows.
CRM for Jewellers and Watch Dealers
Stock Accuracy
99.8%
Time Saved Weekly
12 hrs
Margin Visibility
Real-time
Jewellery CRM Pricing
Flexible plans for independent dealers, growing businesses and enterprise operations.
Starter
For independent watch dealers getting started with structured operations.
No credit card required
Pro
Most PopularFor growing businesses that need full workflow control and reporting.
No credit card required
Enterprise
For multi-branch operations requiring dedicated support and configuration.
No credit card required
Your watch dealer data is protected with enterprise-grade security and UK GDPR compliance.
All data is encrypted using AES-256 at rest and TLS 1.3 in transit.
Fine-grained permissions ensure team members only access what they need.
Every action is logged with timestamps, user attribution, and change details.
Enterprise-grade auth powered by Supabase with optional multi-factor authentication.
Testimonials
We moved from three separate spreadsheets to JCRM in a week. Stock discrepancies dropped to near zero and our team finally has one place for everything.
James Hartley
Managing Director
Consignment tracking used to be our biggest headache. Now every agreement, payout, and status change is visible instantly. Our margins have never been clearer.
Sarah Okonkwo
Operations Manager
The repair workflow alone saved us ten hours a week. Customers get updates without us chasing — and the audit trail gives us complete peace of mind.
David Mallory
Founder
Jewellery CRM FAQ
Get in touch and we will show you how JCRM can transform your daily operations.